Solution
WhatsApp Campaign Tools for Marketing Teams
Build an audience from your customer data, personalize a WhatsApp campaign, send it with care for opt-outs and read the results.
This feature is on the Full plans, not on Lite. See the plans
Campaigns you can aim and measure
A good WhatsApp campaign reaches the right people with a message that feels personal, and shows you afterwards what happened. KonekSip is built around those three things.
How a marketing team uses it
- Build the audience. Import your customers from a file or collect them from your chats. Tag them, add your own fields such as city or last order, and filter a segment.
- Write the message. Text, a picture or document with a caption, or an approved template on an official number. Use {name} or any field of the customer to personalize it.
- Schedule and send. Send now or later, with a delay between messages. On a number managed by KonekSip, the form shows an estimate of the cost first.
- Respect opt-outs. Customers who reply STOP, UNSUBSCRIBE or BERHENTI are left out of every later campaign automatically.
- Read the results. See how many were sent, delivered, read, replied and failed, with the reason for each failure. A reply counts when the customer writes back within 7 days.
- Answer the replies. Replies land in the shared inbox, so a campaign turns into conversations your team can answer.
Bring people to the chat
- Make a WhatsApp link or QR code with a prefilled message for posters, packaging and bios.
- Add a chat button to your website.
- Comments on your Instagram and Facebook posts arrive in the inbox, where you can reply publicly or move the talk to a private message.
Send with care
Message people who expect to hear from you, and give them an easy way to stop. WhatsApp can limit a number that many customers block or report. A QR connection carries a higher risk of being blocked than an official number.
Try KonekSip free
14 days free, no credit card. Connect a channel and answer your first customer from the shared inbox.