Solution
Chat Tools for Sales Teams
Keep every lead from chat in one place, with notes, owners, follow-ups and WhatsApp campaigns for offers.
Do not lose a lead in a chat
Many sales start with a message: a question about a price, a photo of a product, a request for a quote. KonekSip keeps those chats and the people behind them in one place, so the follow-up does not depend on who happened to read the message.
From first message to order
- One inbox for every source. Leads from WhatsApp, Instagram, Messenger and Shopee chat land in the same list. Comments on your Instagram and Facebook posts arrive too, and you can reply in public or in a private message.
- One record per person. Name, number, company, tags, status and an owner from your team, plus notes about what was discussed and a history of conversations.
- Follow-ups with a date. Add a task to a customer, assign it, and the person gets an email reminder when it is due.
- Answer quickly. Saved replies for prices, catalogs and payment details, and an approved template to restart a chat after 24 hours on an official number.
- Offers to the right customers. Filter your customers into a segment and send them a WhatsApp campaign, personalized with their name or order number. Customers who asked to stop are left out.
- Links that start a chat. Make a WhatsApp link or a QR code with a ready-made message for your posters, packaging and website.
Good to know
- KonekSip covers chats, customer records, follow-ups and campaigns. It does not have a deal pipeline or sales forecasting.
- Shopee chat answers are text only.
Try KonekSip free
14 days free, no credit card. Connect a channel and answer your first customer from the shared inbox.